Stressed and disappointed
"I ordered this carrier a few weeks ago as a gift for my friends baby shower. Unfortunately the parcel got lost by the DHL and I was advised by DHL to contact the sender. I understand that this part is the fault of the delivery service. HOWEVER, I have since sent numerous emails to their customer services and have been calling their helpline everyday constantly but I am always redirected to an automated voice before the call gets cut. I am so frustrated and stressed about the situation as I’m now out of pocket (this item was not cheap) and will be showing up empty handed to the baby shower. I am so disappointed with this lack of customer service. To anyone thinking of ordering from this site, please be careful that if any issue is to occurred, you will not receive the help you need!"

